Professional Diplomas

Building Skills for Entrepreneurs
Do you possess the essential entrepreneur skills to run a successful business? Being your own boss is one thing, but becoming an entrepreneur and developing essential entrepreneur skills is a completely different ball game.

An entrepreneur who is truly the epitome of the word is the type of a person that is comfortable in leadership roles and sees the benefit of taking risks. There are entrepreneur skills and traits successful entrepreneur should possess. Many decisions should be weighed before becoming an entrepreneur. If a person's abilities and personality are geared towards entrepreneurship, then it might be a good undertaking. Becoming an entrepreneur can be an enriching experience for the right person who has found the right business and commits to continually developing the essential entrepreneur skills. This diploma programme gives entrepreneurs the essential skills needed to develop their competences towards a successful business.

Customer Service Excellence Diploma
Energise employees, impress customers, enhance image, improve positive word-of-mouth, and increase repeat business. Customer service excellence starts with a focus on people. To differentiate an organisation from the competition, stop giving lip service to customer excellence. Not every candidate has the spirit or natural skills to deliver good customer service and fit into a customer-focused culture. Every business needs to be concerned with customer service. Developing excellent customer service skills is of utmost importance to the overall image and success of organisations. It can lead to repeat business and recommendations.

This diploma programme delivers high-impact customer service training that makes a difference. It focuses on interpersonal skills and understanding different communication styles in addition to dealing with conflict.

Effective Managerial Skills Diploma
To be an effective manager, it is necessary to possess many skills. Not all managers have all the skills that would make them the most effective manager. As technology advances and grows, the skills that are needed by managers are constantly changing. Different levels of management in the organisational structure also require different types of management skills.

Generally, however, managers need to have communication skills, human skills, computer skills, time-management skills, and technical skills.

HR Management Skills Diploma
Humans and the potential they possess drive an organisation. Today's organisations are continuously changing. Organisational change impacts not only the business but also its employees. In order to maximise organisational effectiveness, human potential—individuals' capabilities, time, and talents—must be managed. Human resources management works to ensure that employees are able to meet the organisation's goals. It is important for Human Resources professionals to master their personal skills as important as being up to date on the latest trends in staffing, performance appraisals, compensation and benefits, training and development, employee and labour relations, and safety and health issues.

This Diploma programme provides HR managers with the core knowledge required to competency as HR professionals.

Leadership and Supervision Diploma
Heading up a successful company today is a lot different than the last years. What skills do leaders need to lead their companies to success--not just today but also in the future is really a challenge Leadership consists of the personality and skills needed to motivate and influence people to do a job. Supervision is the art of making sure the job is done right. Good supervision requires good leadership skills. Leaders and Supervisors abilities to innovate, execute and be a strong role model for their staff will always be essential. But in addition to these qualities, a new leadership style is emerging, with skills uniquely tailored for success in today's environment.

NHC School of Business Leadership and Supervision diploma provides critical skills to increase competency and build commitment to meet performance objectives. It intends to enable learners appreciate the role of effective leadership and supervisory skills in enhancing organisation's good performance. It helps learners acquire and develop leadership skills and techniques, acquire and develop skills to create an effective workforce and acquire and develop controlling skills.

Managerial Skills for Sales and Marketing Professionals Diploma
A good sales and marketing manager formally needs to possess an MBA degree and numerous skills. However, an MBA degree alone does not ensure that one would make a good manager too; the skills set is sometimes more important. Negotiation, communication and interpersonal skills are a must for a good sales and marketing manager since marketing and sales is all about winning people and convincing them. Sales and Marketing Professionals do need to have an MBA marketing formally, but if they have sufficient practical experience and these skills, they are likely to do better than someone with a degree. This Diploma programme provides Sales and Marketing professionals with the core knowledge required to competency as sales and marketing supervisors.

Professional Secretariat Skills Diploma
As the reliance on technology continues to expand in offices, the role of the office professional has greatly evolved. Office automation and organisational restructuring have led secretaries and administrative assistants to increasingly assume responsibilities once reserved for managerial and professional staff. In spite of these changes, however, the core responsibilities for secretaries and administrative assistants have remained much the same: performing and coordinating an office's administrative activities and storing, retrieving, and integrating information for dissemination to staff and clients.

Secretaries and administrative assistants perform a variety of administrative and clerical duties necessary to run an organisation efficiently. They serve as information and communication managers for an office; plan and schedule meetings and appointments, organise and maintain paper and electronic files, manage projects, conduct research, and disseminate information by using the telephone, mail services, Web sites, and e-mail. They may also handle travel and guest arrangements.

This diploma programme gives secretaries and administrative assistants the skills required for professionally tackle their tasks and communicate effectively with managers and colleagues.

Professional Training Skills Diploma
For sure, not every person who wants to be a trainer can be a trainer. There is a vast gulf between the ideal of teaching and the reality of the classroom.

Good teachers are good at explaining things, keep their cool, have a sense of humor, like people, especially students in the age range in which they intend to teach, are inherently fair-minded, have "common sense, have a command of the content they teach, set high expectations for their students and hold the students to those expectations, are detail oriented, are good managers of time, can lead or follow, as the situation demands, don't take things for granted, have some "hard bark" on them. This diploma programme gives trainers the skills they need to master a successful teaching career in any field. It gives the skills needed in dealing with the everyday problems of teaching, disciplining, planning, counseling, dealing with administrators, colleagues, parents, and so on and mount up.

Youth Building Skills Diploma
Youth see how their today will define their tomorrow; they learn to better cope through improved self confidence and skills.

Developing personal skills required for youth to effectively deal with specific types of issues and interact in a positive way with others is now essential. Types of social skills targeted for development must include problem solving, decision-making, communication skills, conflict resolution and social resistance skills. This programme's goal is to provide youth with executive education and training on interpersonal skills that will assist in changing the mental processes and interpersonal behavioural strategies that lead them to engage in serving their communities and plan for their future.

Activities and curriculum builds upon the importance of a well-balanced structure where activities promote life skills and enhance the personal, social, and emotional development of all children and youth. This programme develops children and youth personal skills including promoting teambuilding, active listening, and a variety of communication strategies.